TENANT COMMUNICATION
Make the next communication easier to prepare.
Keep routine tenant notices, correspondence and emailed reports connected to operations.
CAPABILITIES · 01
Renewal correspondence with the new rent
Prepare renewal notices that include the new rent, using the correspondence tools and customizable email templates. These notices support the conversation around agreements that are due to expire. The team can prepare individual or group correspondence while keeping the message focused on the next stage of the tenancy.
What you can do
- Prepare renewal notices with updated rent
- Use email templates for agreements due to expire
- Generate and print individual or group correspondence
CAPABILITIES · 02
Payment-due and bounced-cheque notices
Prepare payment-due correspondence and notices for bounced cheques. Email templates cover payment reminders before the due date, helping the team use a consistent message when following up with tenants. Keeping these notice types together supports a more organized collection communication process.
What you can do
- Prepare payment-due notices
- Use reminders for upcoming due dates
- Create bounced-cheque correspondence
CAPABILITIES · 03
Maintenance announcements for the right audience
Send news and maintenance notices to all tenants or select tenants and properties for a more relevant message. Customizable templates help your team prepare consistent announcements while choosing the audience appropriate to the situation. A property-specific update can be directed to the tenants concerned.
What you can do
- Send announcements to all or selected tenants
- Choose selected properties for maintenance notices
- Customize email templates for recurring messages
CAPABILITIES · 04
Tenant documents and reports by email
Email the tenant documents and reports already used in property operations. Supported items include statements of accounts, lease agreements, tax invoices and lease payment or receipt voucher reports. This gives the team a practical way to share the financial and contractual documents relevant to a tenancy.
What you can do
- Send tenant statements of accounts
- Email lease agreements and tax invoices
- Share lease payment and receipt voucher reports
CAPABILITIES · 05
Vacate notices and reusable correspondence
Prepare vacate-unit notices for agreements that have expired without renewal, alongside the other standard notice types. Generate and print correspondence for an individual tenant or a group, and adapt email templates to the message required. Teams can reuse a consistent structure across routine tenant communications.
What you can do
- Prepare vacate-unit notices after expiry without renewal
- Generate individual and group correspondence
- Reuse customizable templates across routine notices
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Connect tenant communication to daily operations.
Explore notices, correspondence and emailed reports in the context of your property and lease records.