MAINTENANCE & EXPENSES
Turn service requests into work you can follow.
Follow tenant service requests through orders, jobs, staff assignments and costs.
CAPABILITIES · 01
From a tenant request to a maintenance order
Record a tenant’s maintenance service request and convert it into an order your team can act on. This provides a clear starting point for the work, with the request connected to the property operation rather than left in a separate message or informal note.
What you can do
- Record tenant service requests
- Convert requests into maintenance orders
- Assign orders to the staff responsible
CAPABILITIES · 02
Jobs organized by property and unit
Create maintenance jobs from orders for the selected property, unit or both. Keeping that context with the job helps the team identify where work is required and which asset the activity relates to. Follow the job status as work progresses so open tasks remain visible.
What you can do
- Create jobs from maintenance orders
- Associate work with selected properties and units
- Follow the status of maintenance jobs
CAPABILITIES · 03
Parts, labour and the cost of each job
Record the parts and labour costs associated with maintenance work. A job’s operational status tells one part of the story; its cost record explains the resources used. Capturing both helps property and finance teams review maintenance activity with the relevant cost context.
What you can do
- Record parts used on maintenance jobs
- Capture labour costs against the work
- Review job costs with property and unit context
CAPABILITIES · 04
Property expenses and petty cash
Use petty cash management to record expenses for selected properties and units. Connecting these smaller expenses to the asset they relate to makes them easier to review alongside maintenance costs. The team can retain the property context when discussing day-to-day spending and preparing financial follow-up.
What you can do
- Add expenses for a selected property
- Associate expenses with individual units where applicable
- Review petty cash spending with maintenance activity
CAPABILITIES · 05
Maintenance queries and reporting
Use maintenance job queries and reports to review the work recorded by your team. Bring job status, location and cost into the same discussion when assessing outstanding work or completed activity. For tenant announcements about maintenance, the connected Communication module provides email templates for selected properties or tenant groups.
What you can do
- Query maintenance jobs and review reports
- Discuss progress alongside recorded parts and labour costs
- Coordinate maintenance notices through tenant communication
Keep Exploring AQARAT
Products
Explore AQARAT’s modules for leasing, maintenance, financial accounting, tenant communication and user access.
Business Benefits
See how connected workflows improve operational clarity, financial visibility and control across your property portfolio.
Solutions
Find AQARAT capabilities for property owners, property management companies and family or group companies.
Contractor maintenance and service scheduling
Manage contractor annual maintenance contracts (AMCs) and service scheduling alongside maintenance requests, work orders and maintenance costs.
Follow a service request from start to finish.
Explore how requests, work orders, team assignments and maintenance costs stay connected to your properties.